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Terms of Service

Last updated: May 2026

1. About Our Service

rank1gear is an online marketplace for in-game virtual items (currencies, gear, boosts) for games including Diablo 2 Resurrected and others. By placing an order you agree to these Terms of Service.

2. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use this service. By ordering you confirm that you meet this requirement.

3. Virtual Items

All items sold are virtual in-game assets. Prices are denominated in USD, EUR, or PLN and are subject to change without notice. Items have no monetary value outside the game environment and we make no representation as to their future availability or value.

4. Payment

Payment is due at checkout. The primary method is PayPal (including automated PayPal checkout where enabled). Other methods such as Revolut or crypto may appear as coming soon. Prices are shown clearly before you pay. Currency conversions use live exchange rates. Refunds follow Section 7 and the Refund Policy.

5. Delivery

Average delivery time is 15–60 minutes after payment confirmation. Delivery requires you to be online in-game with the character name you provided. We are not liable for delays caused by game servers, maintenance, or incorrect character information.

6. Account Safety

Most item and currency orders are delivered through in-game trade. We do not ask for your game login unless you buy Full Setup, in which case you provide credentials at checkout solely so we can configure your character. Credentials are used only for fulfillment and are never emailed. We cannot guarantee zero risk of game-side moderation. Use the service in accordance with the game's terms.

7. Refund Policy

If we fail to deliver your order within 24 hours of payment confirmation, you are entitled to a full refund. Refunds are not available for delivered items or for orders where delivery was prevented by incorrect customer information. To request a refund contact support@rank1gear.com with your Order ID.

Read the full Refund Policy

8. Prohibited Use

You may not use our service for any unlawful purpose, to resell items commercially, to disrupt our systems, or to provide false personal information. Violations may result in order cancellation without refund.

9. Disclaimer of Warranties

The service is provided "as is". We disclaim all warranties, express or implied. We are not affiliated with any game publisher and have no control over in-game policies or updates that may affect item values.

10. Limitation of Liability

Our total liability for any claim arising from a transaction shall not exceed the amount paid for that transaction. We are not liable for indirect, incidental, or consequential damages.

11. Governing Law

These terms are governed by the laws of the European Union. Any disputes shall be resolved through good-faith negotiation or, if necessary, submitted to a competent EU court.

12. Changes

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the updated terms.